VConnect Nigeria Vacancy for Customer Care/Service Executive

VConnect Nigeria Recruits for Customer Care/Service Executive. We are the simplest and most cost-effective way for Nigerian to local business information. We work across the internet, SMS, fixed land and mobile telephone networks. More importantly, we don't charge premium rate to use our service. We are into existence to fill the information gap which existed between customers and their finding products/services in Nigeria. We want to engage a smart, innovative and self-driven person as Customer Care Executive     Job Title:  Customer Care Executive   Location: Lagos   Responsibilities The successful Customer Care Executive will have responsibility for: Providing excellent customer services to all the customers Answering all inbound calls and making outbound calls Responding promptly to Help Desk Inbox emails in a timely fashion and to provide accurate solutions for customers Responding promptly to social media enquiries Taking ownership, handling and resolving customer complaint's Keeping accurate records of customer interactions, enquiries, comments and complaints Communicating and coordinating  with internal departments Communicating ideas and helping find solutions for departmental issues Managing administration duties Skills & Specifications: Degree in any discipline Proficiency In Word & Excel Typing Speed: 30w/m Spelling Aptitude Preferred: Hausa Speaking Application Deadline 1st November, 2011 Method of Application Interested candidates should emai CV to: careers@vconnect.com with Subject : Customer Care Executive