Workforce Management Centre Graduate Trainee Positions (WOGA 2011)

Workforce Management Centre is a leader in outsourcing services management. We build long-term relationships with our clients and deliver tailored and sustainable solutions to their business problems. To achieve this we draw on the expertise of thousands of outsourced employees around the nation to manage, innovate and execute business objectives of our clients. It's not just about reducing costs. We help organisations enhance efficiency, optimise service levels and strengthen their competitive position. We currently provide employment ready contract employees in the following categories: ·         Salesforce/Direct Sales Agents ·         Client Services Executives ·         Customer Service Executives (Call centre, operations staff, Telephone operators, etc) ·         Personal Assistants/Secretaries ·         Administrative/Platform Assistants ·         Qualified professionals such as Accountants, HR, IT, etc. The Academy Workforce outsourcing graduate academy (WOGA) initiative was launched in response to companies' desperate need for employment ready and competent outsourced/contract employees. This program provides, during a 1 or 2-week period, instruction in practical Employability Skills such as Business Acumen, Critical Success factor at work, Personal Effectiveness, Business Communications Skills, etc. In addition, online training is provided, including IT Proficiency, Sales & Marketing, and Customer Service Orientation. A number of unique and exciting opportunities are currently available within our 2011 Outsourcing Graduate Academy (OGA). The academy will provide you with a structured training and development program in which you will learn and apply a wide range of employability and general management skills. When you successfully graduate from the academy, you will have the opportunity to join our "Outsourcing Family". This will give you the much needed and required work experience and exposure to ensure the best start to your career. What you will need to qualify to be part of our outsourced team As we position to provide our clients with the right people to work in their organizations, we offer OND holders, fresh graduates and candidates with not more than 2 years working experience the opportunity to learn and be placed in suitable roles. Maximum of 2 years post graduate experience Minimum of OND in any discipline from reputable institutions Excellent communications skills A can do attitude/self motivation. Available Opportunities!!! We currently seek suitable and qualified candidates that will participate in the Academy in the following job roles; Sales Executives – WOGA/01/11: Qualification and competence ·         HND/BSC in any discipline from a reputable University ·         1 - 2 years working experience in sales. ·         Must be well mannered and courteous ·         Must be a self-starter & must be an effective communicator Secretary – WOGA/02/11: Qualification and competence ·         HND in Secretarial study or a related discipline ·         1 - 2 years secretarial experience ·         A warm and engaging personality ·         Must be courteous and customer focus ·         Articulate in spoken & written English & Computer literacy Call Centre Agent – WOGA/03/11: Qualification and competence ·         Minimum of OND in any discipline ·         Excellent spoken English with impressive interpersonal skills ·         Courteous and customer focus ·         Computer literacy Administrative Assistant - WOGA/04/11 Qualification and competence ·         OND in any discipline ·         A good team player ·         Some administrative work experience with excellent spoken English ·         Computer literacy ·         Must be well organized and a good planner ·         Must be detail–oriented with excellent follow through skills Client Services Executive – WOGA/05/11 Qualification and competence ·         University Degree ·         Understanding of Standard Client Services Policies and procedures in a first class financial services institution and other services providers industry is desirable ·         Detailed, analytical, fact oriented and organized ·         Sociable, good interpersonal and Communication skills ·         A good problem solver Interested and qualified applicants should log on to www.wfmcentre.com/woga and fill the Application form.